Forums Index > Mewsoft Products > Classifiedawy > New listings don't post
elena First Post Posted on: 11-20-13 08:11 AM
New listings don't post

Hi, I created and account as a new customer on my classifieds, and tried to post a listing.\ This is what I get:\ \ 'Selling Error:\ \ You have reached your maximum allowed negative balance. You must have pay your account balance first beore you can sell. Your current account balance is $0.00000. Please go to your account manager and pay this balance and try again. If you need more help please contact us'\ \ What is wrong with having a zero balance, and how can a customer pay it? \ I checked everything to allow the customer to post a listing. The system will still not allow because of the zero balance.\ \ Please help.\ \ tnx
mewsoft Reply #: 1 Posted on: 11-25-13 03:57 AM
Re: New listings don't post

See your admin settings.

Mewsoft Support
www.mewsoft.com

elena Reply #: 2 Posted on: 12-12-13 05:30 PM
New listings don't post

see what in my admin settings?
mewsoft Reply #: 3 Posted on: 12-12-13 06:07 PM
Re: New listings don't post

Admin->General Options:

Required positive balance for selling ($): Zero or positive value
Maximum Allowed Negative Balance ($): Negative value only
Sellers Must Prepay Listing Fees: Prepay mode


Mewsoft Support
www.mewsoft.com