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Friday, April 19, 2024 05:53 PM

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smokyant2000

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Posts: 145

Joined: 05-30-08 06:14 AM

email issue

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First Post Posted on: 07-09-12 09:49 PM

hello and good day. i am having a very small issue with only offer type emails (offer,offer accepted,offer declined...) all other emails come through (meseges,closed,sold,listed,relisted,not sold) i cant find what is causeing this. i have all my boxes checked for the "preferences" so they all should be coming through. also when a member joins in the "search" it will show in the "members " page but not on the admin page of members in auction. do i have something turned off that marks a new member in all 3 or is it only posable to have the forums and auction work together? i have auction,search and board on same server i think ( yall put it all in for me smile

) please and thanks.

mewsoft

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Joined: 04-19-24 05:53 PM

Location: knxoville, TN, USA

Visit member's website Mewsoft Corporation

Re: email issue	Edit Delete Quote
Reply #: 1 Posted on: 07-10-12 12:12 AM

try to use another test account, may be your SPAM filter learned these emails as SPAM or change the emails subject in the language manager. Were you able to receive these emails before?

Mewsoft Support
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smokyant2000

Registered Member

Posts: 145

Joined: 05-30-08 06:14 AM

Re: email issue

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Reply #: 2 Posted on: 07-10-12 12:21 AM

no, i havent recieved any "offer " emails since we did the upgrade. i had other people test it on each other and none recieved the offer emails but listing and closeing and such come through. thank you for quick reply.

mewsoft

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Joined: 04-19-24 05:53 PM

Location: knxoville, TN, USA

Re: email issue	Edit Delete Quote
Reply #: 3 Posted on: 07-10-12 12:55 AM

Buyer offer emails: is sent to the buyer when the offer accpeted
Seller offer emails: is sent to the seller when the offer accpeted
Offer rejected emails: is sent to tne buyer when the offer rejected

Mewsoft Support
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smokyant2000

Registered Member

Posts: 145

Joined: 05-30-08 06:14 AM

Re: email issue

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Reply #: 4 Posted on: 07-10-12 01:12 AM

isnt the seller suposed to get an email from offer? what is the purpose of the update i ordered? if i still have to go to selling or item listing to find out there is an offer kinda defeats the purpose.

Buyer offer emails: is sent to the buyer when the offer accpeted (makes sense)

Seller offer emails: is sent to the seller when the offer accpeted (accepted? so i still have to search my "selling" or click on the listings to find out if there is a offer? and then i get an email of the action i just did? )if so that defeats the purpose of my order and request.seller needs the email at time of offer! then the buyer gets an email in response to the accept/deny!i thought thats why there is an option to have these emails or not.some may want to search there selling list but most do not!

Offer rejected emails: is sent to tne buyer when the offer rejected (makes sense)

mewsoft

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Posts: 5381

Joined: 04-19-24 05:53 PM

Location: knxoville, TN, USA

Re: email issue	Edit Delete Quote
Reply #: 5 Posted on: 07-10-12 02:35 AM

That was the way it was working before your order the custom work to enable/disable emails for offers (accepted/rejected) for buyer/seller. Sending emails on posting offers is alot of emails. You also asked for the offers count to be displayed in the selling list and this is what was done also. http://www.mewsoft.com/cgi-bin/forum/forum.cgi?action=ViewTopic&Topic=2982&Forum=18&Page=1&Period=0a&Lang=English

Mewsoft Support
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mewsoft

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Posts: 5381

Joined: 04-19-24 05:53 PM

Location: knxoville, TN, USA

Re: email issue

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Reply #: 6 Posted on: 07-10-12 07:19 AM

I am working on this and will release an upgrade soon to make it consider these emails when offers posted, let us see...

Mewsoft Support
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smokyant2000

Registered Member

Posts: 145

Joined: 05-30-08 06:14 AM

Re: email issue	Edit Delete Quote
Reply #: 7 Posted on: 07-10-12 08:57 AM

thank you kind sir. this is the reason why i think your program is the next #1 auction program on net. the customer service is to die for. you help all with our issues and the programs are so cool! thank you!

smokyant2000

Registered Member

Posts: 145

Joined: 05-30-08 06:14 AM

Re: email issue

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Reply #: 8 Posted on: 07-10-12 09:11 AM

will you be able to update mine for me or do i need to purchase time for the update this round?

mewsoft

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Joined: 04-19-24 05:53 PM

Location: knxoville, TN, USA

Re: email issue	Edit Delete Quote
Reply #: 9 Posted on: 07-10-12 11:33 AM

I updated it, try now. Thank you

Mewsoft Support
www.mewsoft.com

smokyant2000

Registered Member

Posts: 145

Joined: 05-30-08 06:14 AM

Re: email issue

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Reply #: 10 Posted on: 07-10-12 11:38 AM

Dear smokyant2000, You have new pending offer for the following auction waiting your action to accept or reject it. Item ID #: 1230017387 Title: "MOMTHER I LOVE YOU" ADOPTION BIO SET OF 2 Start bid: $14.99 Quantity: 1 Close time: Thursday, January 22, 2009 12:29 AM The link to your item is http://www.eauctionemporium.com/cgi-bin/auction/auction.cgi?action=ViewItem&ID=1230017387&Cat_ID=1318&Lang=English Thank you The Auction Team i couldnt find the bow down emote but im bowing to you. awsome awsome! thank you and ill back it all up now. thank you again!