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More Credit Card Problems Edit Delete Reply with quote Quote
First Post Posted on: 03-22-11 11:20 AM next post first post
Hi Ahmed,\ \ I was having difficulty with Plug N Pay as my credit card processor, so as per your advice, I switched to another processor (Skipjack) in the hopes that it would work. However, I'm still having problems.\ \ When I click "process payment", I'm receiving the following error message:\ \ unknown processor Skipjack (Can't locate Business/OnlinePayment/Skipjack.pm in @INC (@INC contains: /home/database1/public_html/cgi-bin/auction . /usr/lib/perl5/5.8.8/i686-linux /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/i686-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at (eval 133) line 2.\ BEGIN failed--compilation aborted at (eval 133) line 2.\ ) at /home/database1/public_html/cgi-bin/auction/Merchant.pm line 2070\ \ \ How do I fix this?\ \ Thanks
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Re: More Credit Card Problems Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 03-23-11 08:25 AM next post previous post

Business::OnlinePayment::Skipjack

ask the hosting to install this perl module


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Re: More Credit Card Problems Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 03-23-11 03:02 PM next post previous post
\ \ \ \ \
\ \ \ \ \ \ \ \
mewsoft's Wrote:

Business::OnlinePayment::Skipjack

ask the hosting to install this perl module

\
\ \ Ok, the module was installed and now I'm getting this error message when I try to process a payment:\ \ Can't locate object method "build_subs" via package "Business::OnlinePayment::Skipjack" at /usr/lib/perl5/site_perl/5.8.8/Business/OnlinePayment.pm line 44.\ \ \ How can I fix this?\ \ Thanks
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Re: More Credit Card Problems Edit Delete Reply with quote Quote
Reply #: 3 Posted on: 03-23-11 04:37 PM next post previous post

The perl module Skipjack requires these modules to be installed:

Business::OnlinePayment  version 3 or higher
Business::OnlinePayment::HTTPS included with the above module
Text::CSV_XS

So it requires Business::OnlinePayment version 3 or higher:

http://search.cpan.org/~ivan/Business-OnlinePayment-3.00_08/

and it also requires this perl module Text::CSV_XS

http://search.cpan.org/~hmbrand/Text-CSV_XS-0.31/CSV_XS.pm

So ask the hosting to install Perl module:

Text::CSV_XS

and thelatest version of Business::OnlinePayment from www.cpan.org


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Re: More Credit Card Problems Edit Delete Reply with quote Quote
Reply #: 4 Posted on: 03-24-11 09:31 AM next post previous post
\ \ \ \ \
\ \ \ \ \ \ \ \
mewsoft's Wrote:

The perl module Skipjack requires these modules to be installed:

Business::OnlinePayment version 3 or higher
Business::OnlinePayment::HTTPS included with the above module
Text::CSV_XS

So it requires Business::OnlinePayment version 3 or higher:

http://search.cpan.org/~ivan/Business-OnlinePayment-3.00_08/

and it also requires this perl module Text::CSV_XS

http://search.cpan.org/~hmbrand/Text-CSV_XS-0.31/CSV_XS.pm

So ask the hosting to install Perl module:

Text::CSV_XS

and thelatest version of Business::OnlinePayment from www.cpan.org

\
\ \ Ok, I have installed all of the modules you suggested, but now when I process a payment, I am receiving this error message:\ \ Payment Error:\ \ Credit card processing error.\ Please go back and check your credit card information.\ \ Length of customer name (-79)\ \ All of the account information is correct, so I don't understand what it means by "length of customer name".\ \ How can I fix this?\ \ Thanks
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Reply #: 5 Posted on: 03-24-11 02:00 PM next post previous post

The errors code are on there website and what it means:

http://imgserver.skipjack.com/imgServer/5293710/szReturnCode Responses and Descriptions.pdf

and this error says:

The value or length for billing name is empty.


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Re: More Credit Card Problems Edit Delete Reply with quote Quote
Reply #: 6 Posted on: 03-25-11 02:14 PM next post previous post
\ \ \ \ \
\ \ \ \ \ \ \ \
mewsoft's Wrote:

The errors code are on there website and what it means:

http://imgserver.skipjack.com/imgServer/5293710/szReturnCode Responses and Descriptions.pdf

and this error says:

The value or length for billing name is empty.

\
\ \ Ok, I spoke with Skipjack in regards to this error code and they informed me that this was an error dealing with the software and not on their end. Basically, they explained to me that this error code is a result of them not receiving any information regarding the customer's account. So if John Doe tries to make a payment and clicks "process payment", the fields on their end are coming up blank. Essentially, the software is not sending the information to them.\ \ So, how do I fix this problem?
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Re: More Credit Card Problems Edit Delete Reply with quote Quote
Reply #: 7 Posted on: 03-25-11 06:54 PM last post previous post
Please update the cgi file Merchant.pm, it will send the name on card besides the first and last name as the module SkipJack does not do it.

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