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auctionbug auctionbug's personal page
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not able to access site, Help Please! Edit Delete Reply with quote Quote
First Post Posted on: 09-22-12 02:23 AM next post first post
after updating the search.pm as per your instructions; we were then not able to access the admin. You indicated that this fix was covered in the FAQ forum and so we did as instructed; and now we are getting an error message that will not even allow us into the site at all: (Error: Can't open language file /home/httpd/vhosts/auctionbug.biz/cgi-bin/auctions//data/language//General.pm: No such file or directory Line 186, File /home/httpd/vhosts/auctionbug.biz/cgi-bin/auctions//General.pm) Your prompt attention to resolve this problem would be greatly appreciated. Thanks, Auctionbug
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Re: not able to access site, Help Please! Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 09-22-12 08:48 AM next post previous post

Make sure when you upload or download the files using your FTP program to select the ASCII mode in your

FTP software, do not upload or download these files in the Binary moe, this binary mode corrupts these text/cgi files.

 


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Reply #: 2 Posted on: 09-22-12 09:08 AM next post previous post
We have checked and double checked that the file was uploaded in ASCII mode; but the path is not being called in for the English Folder. What to do now?
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Reply #: 3 Posted on: 09-22-12 09:22 AM next post previous post

You can restore your whole from the last cPanel backup you did. We always says backup daily. The costly solution is to hire us for a one

hour custom work ($50) to restore your site without destroying the customizations.


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Reply #: 4 Posted on: 09-22-12 09:42 AM next post previous post
What information do you need from me to have you fix this problem? Auctionbug
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Reply #: 5 Posted on: 09-22-12 01:00 PM last post previous post
I have processed an order for 1 hour custom programming to fix/repair the problem with the path not calling in the English folder; your prompt attention would be greatly appreciated. Thanks, Auctionbug
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