Welcome Visitor, Please Login or Register Now Thursday, April 18, 2024 01:39 AM 
Forums Index > Mewsoft Products > Auctionawy > not able to access site, Help Please!
New Topic   New Reply
Search for:
Author Message
auctionbug auctionbug's personal page
Registered Member
Posts: 42 Display member's posts
Joined: 01-23-09 06:29 PM
Member Offline
View Member's Profile Send private message
 
Back to top
not able to access site, Help Please! Edit Delete Reply with quote Quote
First Post Posted on: 09-22-12 02:23 AM next post first post
after updating the search.pm as per your instructions; we were then not able to access the admin. You indicated that this fix was covered in the FAQ forum and so we did as instructed; and now we are getting an error message that will not even allow us into the site at all: (Error: Can't open language file /home/httpd/vhosts/auctionbug.biz/cgi-bin/auctions//data/language//General.pm: No such file or directory Line 186, File /home/httpd/vhosts/auctionbug.biz/cgi-bin/auctions//General.pm) Your prompt attention to resolve this problem would be greatly appreciated. Thanks, Auctionbug
mewsoft mewsoft's personal page
Administrator Team Member
Posts: 5381 Display member's posts
Joined: 04-18-24 01:39 AM
Location: knxoville, TN, USA
Member Offline
View Member's Profile Visit member's website Mewsoft Corporation Send private message ICQ Messenger: ICQ AIM Messenger: AIM YIM Messenger: Yahoo MSN Messenger: MSN
 
Back to top
Re: not able to access site, Help Please! Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 09-22-12 08:48 AM next post previous post

Make sure when you upload or download the files using your FTP program to select the ASCII mode in your

FTP software, do not upload or download these files in the Binary moe, this binary mode corrupts these text/cgi files.

 


Mewsoft Support
www.mewsoft.com
auctionbug auctionbug's personal page
Registered Member
Posts: 42 Display member's posts
Joined: 01-23-09 06:29 PM
Member Offline
View Member's Profile Send private message
 
Back to top
not able to access site, Please Help! Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 09-22-12 09:08 AM next post previous post
We have checked and double checked that the file was uploaded in ASCII mode; but the path is not being called in for the English Folder. What to do now?
mewsoft mewsoft's personal page
Administrator Team Member
Posts: 5381 Display member's posts
Joined: 04-18-24 01:39 AM
Location: knxoville, TN, USA
Member Offline
View Member's Profile Visit member's website Mewsoft Corporation Send private message ICQ Messenger: ICQ AIM Messenger: AIM YIM Messenger: Yahoo MSN Messenger: MSN
 
Back to top
Re: not able to access site, Help Please! Edit Delete Reply with quote Quote
Reply #: 3 Posted on: 09-22-12 09:22 AM next post previous post

You can restore your whole from the last cPanel backup you did. We always says backup daily. The costly solution is to hire us for a one

hour custom work ($50) to restore your site without destroying the customizations.


Mewsoft Support
www.mewsoft.com
auctionbug auctionbug's personal page
Registered Member
Posts: 42 Display member's posts
Joined: 01-23-09 06:29 PM
Member Offline
View Member's Profile Send private message
 
Back to top
not able to access site, Help Please! Edit Delete Reply with quote Quote
Reply #: 4 Posted on: 09-22-12 09:42 AM next post previous post
What information do you need from me to have you fix this problem? Auctionbug
auctionbug auctionbug's personal page
Registered Member
Posts: 42 Display member's posts
Joined: 01-23-09 06:29 PM
Member Offline
View Member's Profile Send private message
 
Back to top
not able to access site or admin, Help Needed Please! Edit Delete Reply with quote Quote
Reply #: 5 Posted on: 09-22-12 01:00 PM last post previous post
I have processed an order for 1 hour custom programming to fix/repair the problem with the path not calling in the English folder; your prompt attention would be greatly appreciated. Thanks, Auctionbug
Page 1 of 1
Go to page:

New Topic   New Reply Mark Unread
Jump to:  
Delete   Move     Lock   +Favorits   +Notify   Print  

  Mewsoft and Mewsoft Logos are registered trademarks. ® Corporation. All Rights Reserved.  Copyright -  Privacy -  Terms of Use  Page Load: 0.1590 Seconds 
Powered by Boardawy © 2000-2011. Mewsoft Corporation