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Essentialbid Essentialbid's personal page
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Send Invoices Edit Delete Reply with quote Quote
First Post Posted on: 03-11-08 11:09 AM next post first post
When in Admin/Accounting Manager/Send New Invoices/, clicking on 'Start Now' brings up the window which lists who invoices have been sent to but no invoices are being sent. The email system works in all other cases.

Please advise.
Thanks.
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 03-12-08 02:01 AM next post previous post
Anybody !!
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 03-13-08 04:25 PM next post previous post
The Minimum Total Due: should be a positive value say 2 but not -2.

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ctoshack ctoshack's personal page
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 3 Posted on: 03-14-08 05:16 PM next post previous post
I have the same problem.. I have minimum total due set at $1 not $-1 and it says it sent an email to everyone on my site. First of all it didn't send any invoices and why is it trying to send to those who do not owe any money.
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 4 Posted on: 03-15-08 09:09 PM next post previous post

The Minimum Total Due: should be a positive value say 2 but not -2.



This is the case. My test members account is £-100.50
All other settings seem correct.
Email system is otherwise working fine.

After sending the invoice I check the 'Invoices Report' to find this...

#=1
Date Sent=September 07, 2004
Start Date=August 06, 2004
End Date=September 05, 2004
Due Date=September 21, 2004
Invoices=1
Total Amount= -
Total Due= -
Total Balance=£-100.50

Further assistance would be appreciated.
Thanks.
mewsoft mewsoft's personal page
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 5 Posted on: 03-16-08 09:25 PM next post previous post
Make sure the transactions of the user are inside the time period of your invoice. The user transactions will not be included if its date is before or after the invoice time period you set. I double check the invoicesing system and it works fine and sends emails.

http://mewsoft.com/cgi-bin/na/AccountingAdm.cgi?action=Invoices_History

Return-Path: <accounting@mewsoft.com>
Delivered-To: 2-info@mewsoft.com
Received: (qmail 5716 invoked by uid 10002); 9 Sep 2004 03:08:34 -0000
Date: 9 Sep 2004 03:08:34 -0000
Message-ID: <20040909030834.5715.qmail@mehtag.mehtag.com>
Content-type:text/html
To: info@mewsoft.com
From: Accounting <accounting@mewsoft.com>
Reply-To: Accounting <accounting@mewsoft.com>
X-Mailer: Mewsoft Auction Software
X-Priority: 1
Subject: Site_Name invoice for 09/09/2004





Site_Name invoice for admin

Invoice Date: 09/09/2004
Invoice Number: 0909041094699325
Account Name: admin
Email Address: info@mewsoft.com
Account Balance: -43,356.10
Invoice Amount: -257.50
Invoice Amount Due: 257.50
Total Amount Due: 257.50
Overdue Date: September 23, 2004

# Transaction ID Item Date Type Due Amount
1 0908041094630401 1094630401 09/08/2004 Regular insertion fees 0.10 -0.10
2 0908041094630402 1094630401 09/08/2004 Reserve fees 1.00 -1.00
3 0908041094630403 1094630401 09/08/2004 Buy it now fees 1.00 -1.00
4 0908041094630404 1094630401 09/08/2004 Bold title fees 2.00 -2.00
5 0908041094630405 1094630401 09/08/2004 Title color fees 1.00 -1.00
6 0908041094630406 1094630401 09/08/2004 Featured homepage fees 99.95 -99.95
7 0908041094630407 1094630401 09/08/2004 Featured plus fees 14.95 -14.95
8 0908041094630408 1094630401 09/08/2004 Gift icon fees 1.00 -1.00
9 0908041094630409 1094630401 09/08/2004 Multimedia fees 1.00 -1.00
10 0908041094630410 1094630401 09/08/2004 Gallery fees 5.00 -5.00
11 0907041094553157 1093752003 09/07/2004 Reserve fees credit: 1.75 -1.75
12 0907041094553158 1093752003 09/07/2004 Final value fees 1.75 -1.75
13 0901041094025601 1094025601 09/01/2004 Regular insertion fees 0.10 -0.10
14 0901041094025602 1094025601 09/01/2004 Reserve fees 1.00 -1.00
15 0901041094025603 1094025601 09/01/2004 Buy it now fees 1.00 -1.00
16 0901041094025604 1094025601 09/01/2004 Bold title fees 2.00 -2.00
17 0901041094025605 1094025601 09/01/2004 Title color fees 1.00 -1.00
18 0901041094025606 1094025601 09/01/2004 Featured homepage fees 99.95 -99.95
19 0901041094025607 1094025601 09/01/2004 Featured plus fees 14.95 -14.95
20 0901041094025608 1094025601 09/01/2004 Gift icon fees 1.00 -1.00
21 0901041094025609 1094025601 09/01/2004 Multimedia fees 1.00 -1.00
22 0901041094025610 1094025601 09/01/2004 Gallery fees 5.00 -5.00



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Essentialbid Essentialbid's personal page
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 6 Posted on: 03-16-08 11:27 PM next post previous post
The transactions of the user are inside the time period of the invoice.
Everything which you have pointed me towards is correct but still no email. frown
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Re: Send Invoices Edit Delete Reply with quote Quote
Reply #: 7 Posted on: 03-17-08 03:28 AM last post previous post
Your email below:



This is the content of 'Last Invoice Sent' after carrying out another test
Invoice date: Wednesday, September 08, 2004
Invoice start date: Wednesday, September 01, 2004
Invoice end date: Friday, October 01, 2004
Total invoice: 1
Total invoice amount: 0.0000
Total invoice amount due: 0.0000
Total accounts balance: -25.5500
Overdue date: Wednesday, September 22, 2004

There seems to be some discrepancy in the 'Total invoice amount:' and
'Total invoice amount due:' which should be showing 25.55. I can't see what can be wrong with it since you installed it (twice).

My deadline to get this sorted is Friday 10th.
Any help would be appreciated.

Don



This is correct, you should NOT recieve email since these are zeros:

Total invoice amount: 0.0000
Total invoice amount due: 0.0000

The user has amount due zero so there is no invioce will be sent. Your system is working fine and normal. To receive an email and testthe system, register as a user, post item and have a negative balance in your user account then send the invoices from the admin.

This post is closed

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