Forums Index > Mewsoft Products > Auctionawy > Email Listing Confirmation - Item error
usamerc First Post Posted on: 05-19-09 02:59 PM
Email Listing Confirmation - Item error

When the system sent a listing comfirmation item to the user. The user receive the Email with all the HTML tags.

Example:

This the email that user receive. Where can I fix this problem?

Dear surplustech,
Thank you for submitting your item for auction on our site.
Your item information as follows:
Item ID #: 1131732919
Title: HUGE LOT OF 12 NEW - WOMEN LADIES SUIT JACKET BLACK
Start bid: $12.00
Quantity: 1
Close time: Saturday, November 12, 2005 01:14 PM
Description:


12 NEW LADIES POLYESTER/WOOL SUIT JACKET  BLACK   


 


YOU ARE BIDDING IN NEW 12 ASSORTED SIZE


SMART FEMININE SUIT Black JACKET, THAT IS GREAT FOR WORK OR SOCIAL OCCASIONS


This classy, cuality suit will never go out of style


LOVELY WITH SKIRT OR TROUSERS


VERY COMFORTABLE TO WEAR, FABRIC AND LINING


Each Suit come with one Contoured Wid-Shoulder Suit Black Hanger 


 


 


DESCRIPTION


Coat - The coat material is 55% Polyester / 45% breathable wool-blend tropical weave providing wrinkle free appearance and great durability. The jacket is lightweight and comfortable due to the 100% acetate lining in the body and sleeves. Quilted chest for superior fit and long-lasting appearance. Inside pocket is reinforced for durability. 4 Button With American eagle insignia .



  • 4 Button With American eagle insignia


  • Padded shoulders


  • 1 inside pocket


  • Split cuffs


  • Fully lined


  • 55/45 Wool 


  • Black in Color 


     


     


    The link to your item is
    http://liquidelo.com/cgi-bin/auction/auction.cgi?action=ViewItem&ID=1131732919&Cat_ID=5&Lang=Englishhttp://liquidelo.com/cgi-bin/auction/auction.cgi?action=ViewItem&ID=1131732919&Cat_ID=5&Lang=English">http://liquidelo.com/cgi-bin/auction/auction.cgi?action=ViewItem&ID=1131732919&Cat_ID=5&Lang=English>Thank you again
    Liquidelo.com Team

    Thank You

    Dennis

    		•
    mewsoft Reply #: 1 Posted on: 05-19-09 03:44 PM
    Re: Email Listing Confirmation - Item error
    You can edit the email messages to be text only. If you leave it as html page and the user email client will see it as html code.

    Mewsoft Support
    www.mewsoft.com
    usamerc Reply #: 2 Posted on: 05-19-09 04:02 PM
    Re: Email Listing Confirmation - Item error

     
    mewsoft's Wrote:
     You can edit the email messages to be text only. If you leave it as html page and the user email client will see it as html code.

    In the General Option I changed the Outgoing Email Format: from HTML to Text. I tested the email againg asking a seller a question and the system did the same, the user received the email with html tags.

    This the email that the user revived.


    Question from user:  potro, boya@verizon.net

    Questions:
    How much is the shipping cost?

    Title: HUGE LOT OF 12 NEW - WOMEN LADIES SUIT JACKET BLACK
    Item ID #:  1131732919
    Seller ID: surplustech
    Start bid: $12.00
    Quantity: 1
    Start time: Friday, November 11, 2005 01:14 PM
    Close time: Saturday, November 12, 2005 01:14 PM
    Description:


    12 NEW LADIES POLYESTER/WOOL SUIT JACKET  BLACK   


     


    YOU ARE BIDDING IN NEW 12 ASSORTED SIZE


    SMART FEMININE SUIT Black JACKET, THAT IS GREAT FOR WORK OR SOCIAL OCCASIONS


    This classy, cuality suit will never go out of style


    LOVELY WITH SKIRT OR TROUSERS


    VERY COMFORTABLE TO WEAR, FABRIC AND LINING


    Each Suit come with one Contoured Wid-Shoulder Suit Black Hanger 


     


     


    DESCRIPTION


    Coat - The coat material is 55% Polyester / 45% breathable wool-blend tropical weave providing wrinkle free appearance and great durability. The jacket is lightweight and comfortable due to the 100% acetate lining in the body and sleeves. Quilted chest for superior fit and long-lasting appearance. Inside pocket is reinforced for durability. 4 Button With American eagle insignia .



  • 4 Button With American eagle insignia


  • Padded shoulders


  • 1 inside pocket


  • Split cuffs


  • Fully lined


  • 55/45 Wool 


  • Black in Color 


     


     


    The link to this item is
    http://liquidelo.com/cgi-bin/auction/auction.cgi?action=ViewItem&ID=1131732919&Lang=English
    Thank you
    Liquidelo.com Team

    		•
    mewsoft Reply #: 3 Posted on: 05-19-09 04:47 PM
    Re: Email Listing Confirmation - Item error
    DId you read my post, I said you need to edit the email messages in your language and remove the html code if you want your messages to be text, the option you set is required for the mail server only but will not modify your messages.

    Mewsoft Support
    www.mewsoft.com
    usamerc Reply #: 4 Posted on: 05-19-09 07:16 PM
    Re: Email Listing Confirmation - Item error
    Yes I read your last post. I do not want to modificate my email, I want it in HTML code. The problem is that the user is receiving the email in HTML including the Tags . and he can not read the email because it arrive with all the tags.\ \ Attached You will find a copy of an Email sent ot the user.\ \ Thank You\ \ Dennis
    File
    mewsoft Reply #: 5 Posted on: 05-19-09 11:55 PM
    Re: Email Listing Confirmation - Item error

    Then you have to set the admin general option for sending emails as html, then you may need to edit these emails to include it in a full html page header and footer like that:


    Code: HTML
    </p><p>&lt;html&gt;<br />&lt;head&gt;<br />&lt;title&gt; New Document &lt;/title&gt;<br />&lt;/head&gt;</p><p>&lt;body&gt;</p><p>Insert your current email message here </p><p>&lt;/body&gt;<br />&lt;/html&gt;<br /></p><p>

    This will every email client to know it is fully html full page.


    Mewsoft Support
    www.mewsoft.com
    usamerc Reply #: 6 Posted on: 05-20-09 01:15 AM
    Re: Email Listing Confirmation - Item error
    Where these Email are localized in the system?\ \ \ \ Thank You
    usamerc Reply #: 7 Posted on: 05-22-09 02:28 PM
    Re: Email Listing Confirmation - Item error
    I have checked all the Variable Name in Edit Language file that belong to these Email, and compared all them with the demo and all are the same. \ \ Note: If you made the installation yourself. it is not suppose for the system to work fine?
    mewsoft Reply #: 8 Posted on: 05-23-09 09:01 AM
    Re: Email Listing Confirmation - Item error
    Seems you are understanding, as long as the emails are received then everything is workin, you are saying your email clientor your user received the email in text mode not in html mode, this means your email client can not view html pages that's why I have told you to make the above changes, you need to do it on your own as you like.

    Mewsoft Support
    www.mewsoft.com
    usamerc Reply #: 9 Posted on: 05-23-09 02:31 PM
    Re: Email Listing Confirmation - Item error
    Like I told you before to buy your software, I am starting from zero. I am reading all the forum and I am learning a little bit.\ Please be patient with me.\ \ Yes, your are right, I have tested the email with another email server and it work fine.\ \ \ Thank You again
    usamerc Reply #: 10 Posted on: 05-23-09 02:55 PM
    Re: Email Listing Confirmation - Item error
    Like I told you before to buy your software, I am starting from zero. I am reading all the forum and I am learning a little bit.\ Please be patient with me.\ \ Yes, your are right, I have tested the email with another email server and it work fine.\ \ \ Thank You again