| usamerc |
First Post Posted on: 05-22-09 11:31 AM |
| User do not receive Email of End Auction |
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| When the auction end (closed) the User do not receive Email confirming that the auction had ended. |
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| mewsoft |
Reply #: 1 Posted on: 05-22-09 11:35 AM |
| Re: User do not receive Email of End Auction |
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You need to process teh closed auctions manually or automatically, see admin -> Auctions manager (Process auctions, automate) |
Mewsoft Support
www.mewsoft.com
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| usamerc |
Reply #: 2 Posted on: 05-22-09 12:40 PM |
| Re: User do not receive Email of End Auction |
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| I means the system do not send email to the buyer let know him that he is the winner of the auction |
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| mewsoft |
Reply #: 3 Posted on: 05-22-09 04:27 PM |
| Re: User do not receive Email of End Auction |
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| All buyers on some users only, may be the users email server not accepting emails from your hosting, also what type of items, single, dutch, or buy now. |
Mewsoft Support
www.mewsoft.com
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| usamerc |
Reply #: 4 Posted on: 05-22-09 09:07 PM |
| Re: User do not receive Email of End Auction |
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| I have tested the Buy it Now and is working fine, The buy and seller received an email. But I have tried too a single item and the buyer neither the seller received Email.\
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Please help |
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| mewsoft |
Reply #: 5 Posted on: 05-23-09 08:57 AM |
| Re: User do not receive Email of End Auction |
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| single items processed imemdiately, double check again you will recive emails immediately and the item will close. |
Mewsoft Support
www.mewsoft.com
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| usamerc |
Reply #: 6 Posted on: 05-23-09 02:23 PM |
| Re: User do not receive Email of End Auction |
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| Now is working. Thank you for your help |
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| usamerc |
Reply #: 7 Posted on: 05-23-09 02:23 PM |
| Re: User do not receive Email of End Auction |
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| Now is working. Thank you for your help |
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