Forums Index > Mewsoft Products > Auctionawy > Sold item email
sabachi First Post Posted on: 06-22-09 08:26 PM
Sold item email

Hi Mewsoft:\ \ The sellers does not get an email regarding sold item. What could be the cause.\ \ Thank you very much.\ \ sabachi
mewsoft Reply #: 1 Posted on: 06-24-09 10:53 AM
Re: Sold item email

Process the auctions, admin-> process auctions.

Mewsoft Support
www.mewsoft.com

sabachi Reply #: 2 Posted on: 06-24-09 11:31 PM
Re: Sold item email

I am sorry, you mean admin>Auctions Manager>Automate Processing?\ I do not see any admin>Process Auction, or anything close to that.\ \ Thank you,\ \ sabachi
mewsoft Reply #: 3 Posted on: 06-25-09 04:39 AM
Re: Sold item email

Yes sure it is in the admin -> Auctions manager page.

Mewsoft Support
www.mewsoft.com

sabachi Reply #: 4 Posted on: 06-25-09 12:06 PM
Re: Sold item email

Dear Mewsoft:\ \ I think I may be missing something very obvious here, so I need your help. How do I change things in "admin>Auction Manager" so that the seller at all times recieves an email when his item is sold? Please explain a bit more.\ \ Best,\ \ sabachi
sabachi Reply #: 5 Posted on: 06-27-09 11:02 PM
Re: Sold item email

Hi Mewsoft:\ \ Apparently you have not yet decided to answer our simple question. We are stuck here! Please! the seller does not get an email when an item is sold, what could be the cause?? Thank you.\ \ Also the visual html does not work. We just changed the version on GD. Could that have something to do with it? How do we solve the problem?\ \ Thank you,
mewsoft Reply #: 6 Posted on: 06-30-09 05:20 AM
Re: Sold item email

Emails to selers and buyers  wil be sent after your process the closed auctions from your admin -> Auctions manager then click on "Process auctions" or set the "Automate processing" to automat it every hour or as you like.

Mewsoft Support
www.mewsoft.com