| hugo3131 |
First Post Posted on: 01-25-12 02:46 AM |
| switch to text mode doesn't work anymore, please help Quick!!!! |
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| Hello,\
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By our last test of the site www.thereiner.eu we notice that by the listing options Place ad the “Switch to text mode“ and “the switch html mode” is not working anymore. This morning he worked perfectly and we did nothing on it. Please Help !\
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hugo |
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| mewsoft |
Reply #: 1 Posted on: 01-25-12 03:11 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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| hugo3131 |
Reply #: 2 Posted on: 01-25-12 06:22 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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I send you allraedy a mail back but till now I got no answer!! I can tell you, we didn't change anything on the setting, suddenly it was not working anymore. Now I am totally ready with the site and I can't promote!!!! please help!!! look at my mails Hugo |
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| mewsoft |
Reply #: 3 Posted on: 01-25-12 06:47 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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| No, you already did some customizations and we finished our installation and configuration. You need to restore the html code you removed from the post ad template and any code in the language variables or classes. |
Mewsoft Support
www.mewsoft.com
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| hugo3131 |
Reply #: 4 Posted on: 01-25-12 07:17 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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I can't understand you!! You are advertising with the posibilitiy to customize and so we did. This morning everthing was good working also the switch. After we did not change anything anymore and suddenly he was not working! How can you explain that? Hugo |
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| mewsoft |
Reply #: 5 Posted on: 01-25-12 07:44 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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| Seems you are not understanding what I said above, I said you have done customizations and in your customizations you removed some Javascript codes from the templates, you should not remove any JS code from the templates. To restore what you did, upload the templates directory and the language directory using ftp program. |
Mewsoft Support
www.mewsoft.com
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| hugo3131 |
Reply #: 6 Posted on: 01-25-12 09:12 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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I realy understand what you said above but we checked and we compare with your demo the whole day now and we couldn't find anything. Because it wotks well this morning, it is so strange. The person who helps me, told me that there is something wrong with the server (the same problem as yesterday with the 'select your region'.) Is this not possible?? Where can I find the ftp program? It is now midnight for us and worked only on this problem more than 14 hours today! I am starting to become crazy!! I want to pay for it to loose this problem!! Hugo |
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| mewsoft |
Reply #: 7 Posted on: 01-25-12 09:23 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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That's fine, just order : Classifiedawy Installation Service (Reseller) $25 Order Then we will reinstall the program and keep your database system you do not need to recreate them again. Theother thing is that, you said your server did strange things, if this is the case then it is not reommended to run a business website on such server and you can switch to our hosting partner andin this case we will reinstall the product for free for you. |
Mewsoft Support
www.mewsoft.com
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| hugo3131 |
Reply #: 8 Posted on: 01-25-12 09:42 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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I am allready hosted by your partner Hostgater! Is it than for free? For me its no problem to pay you, I only want to solve the problem so I can start with site!! |
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| hugo3131 |
Reply #: 9 Posted on: 01-25-12 10:05 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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| I have paid you allready: Your order has been Processed and Authorized. Your Order Number is 05122006-71081-20. I am going to sleep now a liitle. I hope, tomorrow it is working!! Thanks, Hugo Note: take a look at the my post above |
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| mewsoft |
Reply #: 10 Posted on: 01-25-12 10:55 AM |
| Re: switch to text mode doesn't work anymore, please help Quick!!!! |
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Reinstallation has been done and I also posted test ad. |
Mewsoft Support
www.mewsoft.com
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