| jm |
First Post Posted on: 02-11-08 12:57 PM |
| My netauction donīt apply the final fees to users |
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Sorry, iīm spanish an i donīt know the english very well.
i have a "big" problem with my software.
My netauction donīt apply the final fees to users
i donīt know the reason. Is possible that the problem or solution be a easy, but i donīt found it.
I can offer you the database spanish languaje if you can help me
thanks |
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| mewsoft |
Reply #: 1 Posted on: 02-11-08 02:48 PM |
| Re: My netauction donīt apply the final fees to users |
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| First, the final value fees will be added only after the item is closed and sold to a bidder or by buy now feature. You have to process the closed auctions either manually or automatically from your admin->Auctions Manager, click on Process auctions or setup the cron job "Automate processing" on unix servers only. |
Mewsoft Support
www.mewsoft.com
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| jm |
Reply #: 2 Posted on: 02-11-08 07:39 PM |
| Re: My netauction donīt apply the final fees to users |
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| i have activate the autoprocess (every 3 minutes) with my windows Scheduled Tasks , but my final fees is not aplicate to user. I have a serious problem with this because i have not bill to my user and i have 140, 800 closed auctions and more than 6000 visits in a few time. |
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| mewsoft |
Reply #: 3 Posted on: 02-11-08 07:48 PM |
| Re: My netauction donīt apply the final fees to users |
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Every 3 minutes could corrupt your database. Set it to every 1 hour.
AGain you need to process the closed auctions. Try to post new item, then bid on it, wait to close, process, see the transactions. |
Mewsoft Support
www.mewsoft.com
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| jm |
Reply #: 4 Posted on: 02-11-08 08:02 PM |
| Re: My netauction donīt apply the final fees to users |
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thanks i wil made changes in my Scheduled Tasks to a 1 hour.
The other way i think this isnīt the problem, I have made too many test than you said |
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| AuctionWeb |
Reply #: 5 Posted on: 02-14-08 02:02 PM |
| Final fees |
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Hi,
I has the same problem as "jm", my corn job running every 1 hour,
and it closes the auction correct, but doesn't charge the final fee.
However i tried to run the process manualy and all the thing that suggested to "jm", but nothing happend.
What can i do?
Thanks,
AuctionWeb |
Auction Web |
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| mewsoft |
Reply #: 6 Posted on: 02-14-08 05:40 PM |
| Re: Final fees |
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Hi,
I has the same problem as "jm", my corn job running every 1 hour,
and it closes the auction correct, but doesn't charge the final fee.
However i tried to run the process manualy and all the thing that suggested to "jm", but nothing happend.
What can i do?
Thanks,
AuctionWeb
What's you domain and order number? |
Mewsoft Support
www.mewsoft.com
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| AuctionWeb |
Reply #: 7 Posted on: 02-14-08 07:19 PM |
| Details |
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OK  |
Auction Web |
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| mewsoft |
Reply #: 8 Posted on: 02-14-08 10:51 PM |
| Re: Details |
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Hi,
I would like to write you the details on a private message, but i can't
access this feature, what do you suggest?
email me at support @ mewsoft . com |
Mewsoft Support
www.mewsoft.com
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| jm |
Reply #: 9 Posted on: 02-15-08 10:15 AM |
| Re: My netauction donīt apply the final fees to users |
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my domain is www.coleccionalia.com.
Are you found the solution for this problen?
I have made all you said and nothing... nothing..
Ąplease help me! |
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| mewsoft |
Reply #: 10 Posted on: 02-15-08 02:15 PM |
| Re: My netauction donīt apply the final fees to users |
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| Post an auction on our demo, bid on it and email me the user login so I can see this. Your site is not in English so I will not be able to work onit. |
Mewsoft Support
www.mewsoft.com
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| jm |
Reply #: 11 Posted on: 02-15-08 07:44 PM |
| Re: My netauction donīt apply the final fees to users |
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| jm |
Reply #: 12 Posted on: 02-15-08 07:49 PM |
| Re: My netauction donīt apply the final fees to users |
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If you need something else tell me.
my first test of your software had made running under apache in my personal coputer and the final fees was ok.
My OK auction web is running under iis on windows 2003 server
can be this the problem?
thanks |
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| mewsoft |
Reply #: 13 Posted on: 02-15-08 08:10 PM |
| Re: My netauction donīt apply the final fees to users |
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The type of the server does not make any difference. May be you customized the templates or forms and removed something from classes.
Did you get any error when you created the sql tables? try to create it again and see if you get any errors. |
Mewsoft Support
www.mewsoft.com
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| mewsoft |
Reply #: 14 Posted on: 02-16-08 05:25 PM |
| Re: My netauction donīt apply the final fees to users |
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| There was a small bug in the file feesmaster.pm and fixed. Please email me to get that file. |
Mewsoft Support
www.mewsoft.com
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| jm |
Reply #: 15 Posted on: 02-18-08 10:53 PM |
| Re: My netauction donīt apply the final fees to users |
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thanks, thanks, thanks, the new feesmaster.pm is the end of my poblem and now all is ok.
one question:
if i put buy it now fees at "0", apply the system a final fee? if is not
how i can make it
I donīt want the seller pay if no sell.
best regards and thanks |
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| mewsoft |
Reply #: 16 Posted on: 02-18-08 11:31 PM |
| Re: My netauction donīt apply the final fees to users |
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| you can of course setthe fees to "0" and in all cases the final fees will apply but you can not refund the buy now fees, or what is the difference between it and the reserve, you can use the reserve for this. |
Mewsoft Support
www.mewsoft.com
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| jdaustin |
Reply #: 17 Posted on: 07-11-08 12:08 AM |
| I have the same issue |
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| Can you post the bug or email me the feesmaster.pm file? |
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