Forums Index > Mewsoft Products > Auctionawy > Sub category tree load expand problem! Please Help!
bhlaserjet First Post Posted on: 04-12-10 06:07 AM
Sub category tree load expand problem! Please Help!
I fixed the main tree display but now sub categories don't load.\ Get loading message but nothing happens.\ \ I look in auction forum and couuld not find an answer. I did find same problem in classified forum. Please tell me how to fix for Auction.\ \ Thanks
mewsoft Reply #: 1 Posted on: 04-12-10 09:15 AM
Re: Sub category tree load expand problem! Please Help!
Make sure you have uploaded the 2 templates SellCategoriesNode.html and SellCategories.html.

Mewsoft Support
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bhlaserjet Reply #: 2 Posted on: 04-12-10 10:45 AM
Still have problem :Sub category tree load expand problem! Please Help!
Both files are in auction/data/templates/Default/. Is this were they should be? I have 28541 Categories, could this be the problem? I've tried just about everything. It's still not working. What else could it be?\ \ Thanks\ BOB
bhlaserjet Reply #: 3 Posted on: 04-12-10 10:47 AM
Still have problem :Sub category tree load expand problem! Please Help!
Both files are in auction/data/templates/Default/. Is this were they should be? I have 28541 Categories, could this be the problem? I've tried just about everything. It's still not working. What else could it be?\ \ Thanks\ BOB
mewsoft Reply #: 4 Posted on: 04-12-10 11:19 AM
Re: Sub category tree load expand problem! Please Help!
It does not matter how many categories you have, the system only loads the sub categories node you click, so do not worry about any number of categories. The steps you do and nothing else can be done: 1)- Update the Sell template, 2)-Update the cgi files to the latest version, 3)-Update the templates I said above to the latest version, 4)-Update the Tree.js file in ascii mode to the latest version. Nothing else.

Mewsoft Support
www.mewsoft.com
mewsoft Reply #: 5 Posted on: 04-12-10 01:35 PM
Re: Sub category tree load expand problem! Please Help!

Resloved as following:

After you sent an order for one hour custom work, I updated all files, except your settings and configuration, however it did not fix your issue. The reason:

In your admin -> Category Options, these 2 options was set to zero (empty):

Submit Categories Start Levels:
Submit Categories Incremental Levels:

therefore there is no levels loaded. You need to set these options to at least 1 (one):

Submit Categories Start Levels:
Submit Categories Incremental Levels:

Thanks


Mewsoft Support
www.mewsoft.com