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nosam First Post Posted on: 11-15-10 06:01 PM
Account Manager problem ---dare i ask

i hate to wear you guys out with stupid questions but i am having an issue with account manager. i was trying to give a new signup a promotional credit. in account manager when i click on it the client shows up in the list of regular clients. when i click on the new register to give them a credit. The new user doesnt show up. It goes into it like all the others but there is no user name. it is odd. i used it last night with no problems and i havent done anything to it since last night. all my other registered users i can enter and give promo credits no problem. just this last user. any suggestions would be appreciated.
mewsoft Reply #: 1 Posted on: 11-15-10 07:51 PM
Re: Account Manager problem ---dare i ask

May be the user you aretrying is still Pending user. The user has to be activated.

Mewsoft Support
www.mewsoft.com

nosam Reply #: 2 Posted on: 11-15-10 08:21 PM
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10-4 hope that is the case. i went into pending and clicked activate.