| bgw |
First Post Posted on: 03-22-11 11:20 AM |
| More Credit Card Problems |
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| Hi Ahmed,\
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I was having difficulty with Plug N Pay as my credit card processor, so as per your advice, I switched to another processor (Skipjack) in the hopes that it would work. However, I'm still having problems.\
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When I click "process payment", I'm receiving the following error message:\
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unknown processor Skipjack (Can't locate Business/OnlinePayment/Skipjack.pm in @INC (@INC contains: /home/database1/public_html/cgi-bin/auction . /usr/lib/perl5/5.8.8/i686-linux /usr/lib/perl5/5.8.8 /usr/lib/perl5/site_perl/5.8.8/i686-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at (eval 133) line 2.\
BEGIN failed--compilation aborted at (eval 133) line 2.\
) at /home/database1/public_html/cgi-bin/auction/Merchant.pm line 2070\
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How do I fix this?\
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Thanks |
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| mewsoft |
Reply #: 1 Posted on: 03-23-11 08:25 AM |
| Re: More Credit Card Problems |
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Business::OnlinePayment::Skipjack ask the hosting to install this perl module |
Mewsoft Support
www.mewsoft.com
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| bgw |
Reply #: 2 Posted on: 03-23-11 03:02 PM |
| Re: More Credit Card Problems |
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| mewsoft's Wrote: | \
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| Business::OnlinePayment::Skipjack ask the hosting to install this perl module | \
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Ok, the module was installed and now I'm getting this error message when I try to process a payment:\
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Can't locate object method "build_subs" via package "Business::OnlinePayment::Skipjack" at /usr/lib/perl5/site_perl/5.8.8/Business/OnlinePayment.pm line 44.\
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How can I fix this?\
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Thanks |
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| mewsoft |
Reply #: 3 Posted on: 03-23-11 04:37 PM |
| Re: More Credit Card Problems |
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| bgw |
Reply #: 4 Posted on: 03-24-11 09:31 AM |
| Re: More Credit Card Problems |
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Ok, I have installed all of the modules you suggested, but now when I process a payment, I am receiving this error message:\
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Payment Error:\
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Credit card processing error.\
Please go back and check your credit card information.\
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Length of customer name (-79)\
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All of the account information is correct, so I don't understand what it means by "length of customer name".\
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How can I fix this?\
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Thanks |
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| mewsoft |
Reply #: 5 Posted on: 03-24-11 02:00 PM |
| Re: More Credit Card Problems |
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| bgw |
Reply #: 6 Posted on: 03-25-11 02:14 PM |
| Re: More Credit Card Problems |
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Ok, I spoke with Skipjack in regards to this error code and they informed me that this was an error dealing with the software and not on their end. Basically, they explained to me that this error code is a result of them not receiving any information regarding the customer's account. So if John Doe tries to make a payment and clicks "process payment", the fields on their end are coming up blank. Essentially, the software is not sending the information to them.\
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So, how do I fix this problem? |
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| mewsoft |
Reply #: 7 Posted on: 03-25-11 06:54 PM |
| Re: More Credit Card Problems |
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| Please update the cgi file Merchant.pm, it will send the name on card besides the first and last name as the module SkipJack does not do it. |
Mewsoft Support
www.mewsoft.com
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