I am getting this error message everytime someone tries to use the forgot password function. "Sorry, the User ID you entered is not registered on our system. Please use a valid User ID." I have not changed anything to this function. It seems to have become an issue after one of the last two updates. Thanks, Mike
mewsoft
Reply #: 1 Posted on: 11-28-15 09:42 AM
Re: forgot password issue
You seems copied fields from another form to the forgot login form, that's why it does not work, anyway,