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hara hara's personal page
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Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
First Post Posted on: 05-06-09 06:38 PM next post first post
Please help urgently.\ \ After updating cgi and pm from my acount/mewsoft site as per your instruction, my Admin site become Server Error.\ \ prompt help would be appreciated.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 05-06-09 08:24 PM next post previous post
You may did not set the correct perl location , also check your files permissions using your FTP program.

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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 05-06-09 08:41 PM next post previous post
cgi and pm files permision check all for 744 or 755? If not all, which files for 755?\ \ I replaced/overited the old cgi and pm files. I don't know if this is not the right location. i meansit should be the correct location. please advise.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 3 Posted on: 05-06-09 08:47 PM next post previous post
cgi and pm files permision check all for 744 or 755? If not all, which files for 755?\ \ I replaced/overited the old cgi and pm files. I don't know if this is not the right location. i meansit should be the correct location. please advise.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 4 Posted on: 05-06-09 09:24 PM next post previous post
On the auto installer form, you should select or set the perl location or perl path to the perl location on your server, you can try diffenert locations if you donot know or ask your hosting.

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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 5 Posted on: 05-06-09 10:03 PM next post previous post
I tried to do it from your Auto Installer, I pasted my license number and domain, but your system denied it with no such license or domain in your database. please advise.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 6 Posted on: 05-06-09 10:08 PM next post previous post
I tried to do it from your Auto Installer, I pasted my license number and domain, but your system denied it with no such license or domain in your database. please advise.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 7 Posted on: 05-06-09 10:18 PM next post previous post

you may need to set your FTP adress to be the same to whatyou use with the auto installer in your "My Account" on our site first, go to our site click on "My Account", login and update your FTP address.


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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 8 Posted on: 05-06-09 10:30 PM next post previous post
On My Account, I putted my license number and my info all list right including ftp address. auctually I did the same one time this noon. will try again for auto installer.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 9 Posted on: 05-06-09 10:39 PM next post previous post
I just tried your Auto Installer, still the same that not accept my license and domain even I updated on "My Account". Please advise.
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Re: Can't browse Admin site after updating cgi & pm Edit Delete Reply with quote Quote
Reply #: 10 Posted on: 05-07-09 09:41 AM last post previous post
Your Auto Installer still not reconize my domain and license number. But I can download softwere and retrive my license number from My Account. You system something wrong.
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