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Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
First Post Posted on: 10-03-08 09:00 AM next post first post

Is anyone else getting these errors in the Invoices that are mailed out by autctionawy. I have pasted a typical invoice that the system sends out below,

If you look a lines 38, 56, & 62 you notice that there are items missing that are screwing up the entire line. Most are missing the line number that throws everything to the left.

Also, if you notice on lines 11, 20, 23, 50, 68 they have ramdom color backgrounds that the systems seems to select at will, it also seems to change the font type on many of them.

This happens on all invoices that are sent out... but it is ramdon, it doesn't always happening on the same line. There is something really messed up with the logic here.

How I need to fix this?

GamerMarket invoice for bboilard
 
Invoice Date: 03/28/2005
Invoice Number: 0328051111988506
Account Name: bobb
Email Address: test@test.com
Account Balance: -191.93
Invoice Amount: -612.75
Invoice Amount Due: 151.80
Total Amount Due: 151.80
Overdue Date: April 11, 2005
<><>! <><>38<><>1111274856 <><>0318051111206774
#Transaction IDItemDateTypeDueAmount
10326051111854069111185406903/26/2005Bold title fees2.00-2.00
20326051111854070111185406903/26/2005Title color fees1.00-1.00
30326051111854071111185406903/26/2005Gift icon fees1.00-1.00
40326051111854072111185406903/26/2005Sub Title Fee2.00-2.00
50326051111854052111185405203/26/2005Bold title fees2.00-2.00
60326051111854053111185405203/26/2005Title color fees1.00-1.00
70326051111854054111185405203/26/2005Gift icon fees1.00-1.00
803 26051111854055111185405203/26/2005Sub Title Fee2.00-2.00
90326051111854036111185403603/26/2005Bold title fees2.00-2.00
100326051111854037111185403603/26/2005Title color fees1.00-1.00
110326051111854038111185403603/26/2005Featured homepage fees49.95-49.95
120326051111854039111185403603/26/2005Featured plus fees14.95-14.95
130326051111854040111185403603/26/2005Gift icon fees1.00-1.00
140326051111854041111185403603/26/2005Sub Title Fee2.00-2.00
150326051111854008111185400803/26/2005Bold title fees2.00-2.00
160326051111854009111185400803/26/2005Title color fees1.00-1.00
17 0326051111854010111185400803/26/2005Featured homepage fees49.95-49.95
180326051111854011111185400803/26/2005Featured plus fees14.95-14.95
190326051111854012111185400803/26/2005Gift icon fees1.00-1.00
200325051111797439111179503303/25/2005Final value fees--2.50
210325051111795033111179503303/25/2005Bold title fees--2.00
220325051111795034111179503303/25/2005Title color fees--1.00
230325051111795035111179503303/25/2005Featured homepage fees--49.95
240325051111795036111179503303/25/2005Gift icon fees--1.00
250325051111795037111179503303/25/2005Sub Title Fee--2.00
260325051111768112111175632103/25/2005Final value fees--0.27
270325051111766478111176641203/25/2005Final value fees--2.50
280325051111764035111175632103/25/2005Final value fees--0.27
29 0325051111762799111176274903/25/2005Final value fees--2.50
300325051111756923111175632103/25/2005Final value fees--0.03
310325051111756321111175632103/25/2005Bold title fees--2.00
320325051111756322111175632103/25/2005Title color fees--1.00
330325051111756323111175632103/25/2005Featured homepage fees--49.95
340325051111756324111175632103/25/2005Featured plus fees--14.95
350325051111756325111175632103/25/2005Gift icon fees--1.00
360324051111678994111167899403/24/2005Bold title fees--2.00
370324051111678995111167899403/24/2005Title color fees--1.00
0324051111678996111167899403/24/2005Featured homepage fees--49.95
390324051111678997111167899403/24/2005Featured plus fees--14.95
400324051111678998111167899403/24/2005Gift icon fees--1.00
410324051111678999111167899403/24/2005Sub Title Fee--2.00
420324051111678332111167816103/24/2005Final value fees--0.03
430324051111678161111167816103/24/2005Bold title fees--2.00
440324 051111678162111167816103/24/2005Title color fees--1.00
450324051111678163111167816103/24/2005Featured homepage fees--49.95
460324051111678164111167816103/24/2005Featured plus fees--14.95
470324051111678165111167816103/24/2005Gift icon fees--1.00
480324051111678166111167816103/24/2005Sub Title Fee--2.00
490321051111381226111138122603/21/2005Bold title fees--2.00
500321051111 381227111138122603/21/2005Title color fees--1.00
510321051111381228111138122603/21/2005Featured plus fees--14.95
520321051111381229111138122603/21/2005Gift icon fees--1.00
530321051111381230111138122603/21/2005Sub Title Fee--2.00
540319051111274856111127485603/19/2005Bold title fees--2.00
550319051111274857111127485603/19/2005Title color fees--1.00
56 031905111127485803/19/2005Featured homepage fees--49.95
570319051111274859111127485603/19/2005Featured plus fees--14.95
580319051111274860111127485603/19/2005Gift icon fees--1.00
590319051111274861111127485603/19/2005Sub Title Fee--2.00
600318051111206772111120677203/18/2005Bold title fees--2.00
610318051111206773111120677203/18/2005Title color fees--1.00
62111120677203/18/2005Featured plus fees--14.95
630318051111206775111120677203/18/2005Gift icon fees--1.00
640318051111206776111120677203/18/2005Sub Title Fee--2.00
6503! 17051111087912111078280903/17/2005Final value fees--2.50
660314051110782809111078280903/14/2005Bold title fees--2.00
670314051110782810111078280903/14/2005Title color fees--1.00
680314051110782811111078280903/14/2005Featured homepage fees--49.95
690314051110782812111078280903/14/2005Featured plus fees--14.95
700314051110782813111078280903/14/2005Gift icon fees--1.00
7103140! 51110782814111078280903/14/2005Sub Title Fee--2.00
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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 10-03-08 02:43 PM next post previous post
You may edited the only tow langiage variables used in alternating the table rows in the language file Invoices, these them:\ \
Code: HTML    Select All    Expand All
\
new_invoice_line~==~<tr><td bgcolor="#FFFFFF"><!--Counter--></td><td bgcolor="#FFFFFF" align="center" nowrap><!--TID--></td><td bgcolor="#FFFFFF"  align="center"><!--ID--></td><td bgcolor="#FFFFFF"  align="center"><!--Date:0--></td><td bgcolor="#FFFFFF"><!--Type--></td><td bgcolor="#FFFFFF" align="right"><!--Due--></td><td bgcolor="#FFFFFF" align="right"><!--Amount--></td></tr>\
new_invoice_alt_line~==~<tr><td bgcolor="#F0F0FF"><!--Counter--></td><td bgcolor="#F0F0FF" align="center" nowrap><!--TID--></td><td bgcolor="#F0F0FF"  align="center"><!--ID--></td><td bgcolor="#F0F0FF" align="center"><!--Date:0--></td><td bgcolor="#F0F0FF"><!--Type--></td><td bgcolor="#F0F0FF" align="right"><!--Due--></td><td bgcolor="#F0F0FF" align="right"><!--Amount--></td></tr>\


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Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 10-03-08 03:36 PM next post previous post
No, I afraid that wasn't it. I copied your post into my invoices.pm file and checked both lines (new_invoice_line & new_invoice_alt_line) character by character and except for the background of the cells mine is exactly the same as you posted here.\ \ I did add this line to this file:\ \ subtitle_fees~==~Sub Title Fee\ \ Because the subtitle was not showing up anywhere so I added it in both Invoices.pm files as $fee{22}\ \ What else can I check?
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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 3 Posted on: 10-04-08 04:17 AM next post previous post
Make all background color for these 2 rows white "#ffffff" and see what you get.

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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 4 Posted on: 10-04-08 05:30 PM next post previous post

OK, I did that and things seem better but still not right: see below:

I still have rows that are messed up (line 32) and arbitrary background colors that I have no idea where there coming from:

What else can I try?

GamerMarket invoice for bboilard
 
Invoice Date: 03/29/2005
Invoice Number: 0329051112106045
Account Name: bobb
Email Address: test@test.com
Account Balance: -206.43
Invoice Amount: -627.25
Invoice Amount Due: 166.30
Total Amount Due: 166.30
Overdue Date: April 12, 2005
<><>! <><>0325051111768112 <><>!
#Transaction IDItemDateTypeDueAmount
10328051112026883111202688303/28/2005Bold title fees2.00-2.00
20328051112026884111202688303/28/2005Title color fees1.00-1.00
30328051112026885111202688303/28/2005Gift icon fees1.00-1.00
40328051112026886111202688303/28/2005Sub Title Fee2.00-2.00
50328051112026887111185406903/28/2005Final value fees6.00-6.00
60328051111999412111199809603/28/2005Final value fees2.50-2.50
70326051111854069111185406903/26/2005Bold title fees2.00-2.00
803260511118 54070111185406903/26/2005Title color fees1.00-1.00
90326051111854071111185406903/26/2005Gift icon fees1.00-1.00
100326051111854072111185406903/26/2005Sub Title Fee2.00-2.00
110326051111854052111185405203/26/2005Bold title fees2.00-2.00
120326051111854053111185405203/26/2005Title color fees1.00-1.00
130326051111854054111185405203/26/2005Gift icon fees1.00-1.00
14! 0326051111854055111185405203/26/2005Sub Title Fee2.00-2.00
150326051111854036111185403603/26/2005Bold title fees2.00-2.00
160326051111854037111185403603/26/2005Title color fees1.00-1.00
170326051111854038111185403603/26/2005Featured homepage fees49.95-49.95
180326051111854039111185403603/26/2005Featured plus fees14.95-14.95
190326051111854040111185403603/26/2005Gift icon fees1.00-1.00
200326051111854041 111185403603/26/2005Sub Title Fee2.00-2.00
210326051111854008111185400803/26/2005Bold title fees2.00-2.00
220326051111854009111185400803/26/2005Title color fees1.00-1.00
230326051111854010111185400803/26/2005Featured homepage fees49.95-49.95
240326051111854011111185400803/26/2005Featured plus fees14.95-14.95
250326051111854012111185400803/26/2005Gift icon fees1.00-1.00
2603250511117 97439111179503303/25/2005Final value fees--2.50
270325051111795033111179503303/25/2005Bold title fees--2.00
280325051111795034111179503303/25/2005Title color fees--1.00
290325051111795035111179503303/25/2005Featured homepage fees--49.95
300325051111795036111179503303/25/2005Gift icon fees--1.00
310325051111795037111179503303/25/2005Sub Title Fee--2.00
32111175632103/25/2005Final value fees--0.27
330325051111766478111176641203/25/2005Final value fees--2.50
340325051111764035111175632103/25/2005Final value fees--0.27
350325! 051111762799111176274903/25/2005Final value fees--2.50
360325051111756923111175632103/25/2005Final value fees--0.03
370325051111756321111175632103/25/2005Bold title fees--2.00
380325051111756322111175632103/25/2005Title color fees--1.00
390325051111756323111175632103/25/2005Featured homepage fees--49.95
400325051111756324111175632103/25/2005Featured plus fees--14.95
4103250511117563! 25111175632103/25/2005Gift icon fees--1.00
420324051111678994111167899403/24/2005Bold title fees--2.00
430324051111678995111167899403/24/2005Title color fees--1.00
440324051111678996111 167899403/24/2005Featured homepage fees--49.95
450324051111678997111167899403/24/2005Featured plus fees--14.95
460324051111678998111167899403/24/2005Gift icon fees--1.00
470324051111678999111167899403/24/2005Sub Title Fee--2.00
480324051111678332111167816103/24/2005Final value fees--0.03
490324051111678161111167816103/24/2005Bold title fees--2.00
50032405! 1111678162111167816103/24/2005Title color fees--1.00
510324051111678163111167816103/24/2005Featured homepage fees--49.95
520324051111678164111167816103/24/2005Featured plus fees--14.95
530324051111678165111167816103/24/2005Gift icon fees--1.00
540324051111678166111167816103/24/2005Sub Title Fee--2.00
550321051111381226111138122603/21/2005Bold title fees--2.00
560321051111381227111138122603/21/2005Title color fees--1.00
570321051111381228111138122603/21/2005Featured plus fees--14.95
580321051111381229111138122603/21/2005Gift icon fees--1.00
5903210511113812301111381! 22603/21/2005Sub Title Fee--2.00
600319051111274856111127485603/19/2005Bold title fees--2.00
610319051111274857111127485603/19/2005Title color fees--1.00
620319051111274858111127485603/ 19/2005Featured homepage fees--49.95
630319051111274859111127485603/19/2005Featured plus fees--14.95
640319051111274860111127485603/19/2005Gift icon fees--1.00
650319051111274861111127485603/19/2005Sub Title Fee--2.00
660318051111206772111120677203/18/2005Bold title fees--2.00
670318051111206773111120677203/18/2005Title color fees--1.00
680318051111206774! 111120677203/18/2005Featured plus fees--14.95
690318051111206775111120677203/18/2005Gift icon fees--1.00
700318051111206776111120677203/18/2005Sub Title Fee--2.00
710317051111087912111078280903/17/2005Final value fees--2.50
720314051110782809111078280903/14/2005Bold title fees--2.00
730314051110782810111078280903/14/2005Title color fees--1.00
740314051110782811111078280903/14/2005Fea tured homepage fees--49.95
750314051110782812111078280903/14/2005Featured plus fees--14.95
760314051110782813111078280903/14/2005Gift icon fees--1.00
770314051110782814111078280903/14/2! 005Sub Title Fee--2.00
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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 5 Posted on: 10-05-08 08:44 PM next post previous post
Post your template and also your above 2 tables rows code, to post this on this forums, include the code between [ code] and [ /code] (remove the space after the [ in the previous tags) to display it as a code here.

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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 6 Posted on: 10-06-08 08:27 AM next post previous post
OK... I'm not what you meant, but here is the entire invoice.pm language file. Is that what you meant?\ \
Code: HTML    Select All    Expand All
\
new_invoice_subject~==~<!--CLASS::Site_Name--> invoice for <!--Invoice_Date:0-->\
new_invoice_line~==~<tr><td bgcolor="#FFFFFF"><!--Counter--></td><td bgcolor="#FFFFFF" align="center" nowrap><!--TID--></td><td bgcolor="#FFFFFF" align="center"><!--ID--></td><td bgcolor="#FFFFFF" align="center"><!--Date:0--></td><td bgcolor="#FFFFFF"><!--Type--></td><td bgcolor="#FFFFFF" align="right"><!--Due--></td><td bgcolor="#FFFFFF" align="right"><!--Amount--></td></tr>\
new_invoice_alt_line~==~<tr><td bgcolor="#FFFFFF"><!--Counter--></td><td bgcolor="#FFFFFF" align="center" nowrap><!--TID--></td><td bgcolor="#FFFFFF" align="center"><!--ID--></td><td bgcolor="#FFFFFF" align="center"><!--Date:0--></td><td bgcolor="#FFFFFF"><!--Type--></td><td bgcolor="#FFFFFF" align="right"><!--Due--></td><td bgcolor="#FFFFFF" align="right"><!--Amount--></td></tr>\
new_invoice_body~==~<div align="center"><center><table border="1" width="100%" cellspacing="0" cellpadding="2" bordercolor="#FFFFFF"><tr><td colspan="2" bgcolor="#FFFFFF"><font color="#000000"><b><!--CLASS::Site_Name--> invoice for <!--User_ID--></b></font></td></tr><tr><td colspan="2">&nbsp;</td></tr><tr><td><b>Invoice Date:</b></td><td>&nbsp;<!--Invoice_Date:0--></td></tr><tr><td><b>Invoice Number:</b></td><td>&nbsp;<!--Invoice_Number--></td></tr><tr><td><b>Account Name:</b></td><td>&nbsp;<!--User_ID--></td></tr><tr><td><b>Email Address:</b></td><td>&nbsp;<!--Email--></td></tr><tr><td><b>Account Balance:</b></td><td>&nbsp;<!--Account_Balance--></td></tr>   <tr><td><b>Invoice Amount:</b></td><td>&nbsp;<!--Invoice_Amount--></td></tr> <tr><td><b>Invoice Amount Due:</b></td><td>&nbsp;<!--Invoice_Due--></td></tr> <tr><td><b>Total Amount Due:</b></td><td>&nbsp;<!--Total_Amount_Due--></td></tr><tr><td><b>Overdue Date:</b></td><td>&nbsp;<!--Overdue_Date:8--></td></tr></table></center></div><div align="center"><center><table border="1" width="100%" cellspacing="0" cellpadding="2" bordercolor="#E7E7EF"><tr><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">#</font></b></td><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">Transaction ID</font></b></td><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">Item</font></b></td><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">Date</font></b></td><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">Type</font></b></td><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">Due</font></b></td><td align="center" nowrap bgcolor="#FFFFFF"><b><font color="#000000">Amount</font></b></td></tr><!--Transactions--></table></center></div>\
new_invoice_line~==~<tr><td bgcolor="#FFFFFF"><!--Counter--></td><td bgcolor="#FFFFFF" align="center" nowrap><!--TID--></td><td bgcolor="#FFFFFF" align="center"><!--ID--></td><td bgcolor="#FFFFFF" align="center"><!--Date:0--></td><td bgcolor="#FFFFFF"><!--Type--></td><td bgcolor="#FFFFFF" align="right"><!--Due--></td><td bgcolor="#FFFFFF" align="right"><!--Amount--></td></tr>\
insertion_fees~==~Regular insertion fees\
multimedia_fees~==~Multimedia fees\
reserve_fees~==~Reserve fees\
buy_now_fees~==~Buy it now fees\
bold_fees~==~Bold title fees\
subtitle_fees~==~Sub Title Fee\
featured_homepage_fees~==~Featured homepage fees\
featured_plus_fees~==~Featured plus fees\
gift_icon_fees~==~Gift icon fees\
title_color_fees~==~Title color fees\
gallery_fees~==~Gallery fees\
final_value_fees~==~Final value fees\
total_fees~==~Total fees\
zero_fees~==~None\
reserve_credit_fees~==~Reserve fees credit:\
zero_amount~==~-\

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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 7 Posted on: 10-06-08 10:19 AM next post previous post
I do not see any coding issue , try to restore the Invoices.pm language file.

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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 8 Posted on: 10-06-08 10:23 AM next post previous post
Ahmed, I noticed in this post \ \ http://mewsoft.com/cgi-bin/forum/forum.cgi?action=ViewTopic&Topic=857&Forum=2&Page=1&Period=0a&Lang=English\ \ Bobb says:\ \ I have a cron job that runs every minute that processes closed auctions so that is not the problem. How can I fix this problem. It just seems that Auctionawy puts them anywhere it wants.\ \ Could the 1 minute cron job be corrupting the database and causing some of these problems?\ \ \ I remembered you warning once of running crons so quickly.
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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 9 Posted on: 10-06-08 10:07 PM next post previous post
Yes sure runing cron every 1 minut or closer will lead to unpredictable results. Make it every 1 hour.

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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 10 Posted on: 10-07-08 02:24 AM next post previous post
OK I am at a loss here as I do not know how to fix the email invoice thing with the unpredicatble results.... I changed my cron but that is on a different thread on this... seems we are carrying problems from other post.\ \ Exactly what files are involved when the email invoice it sent out? I'll check them all.
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Re: Email Invoice Errors - HELP! Edit Delete Reply with quote Quote
Reply #: 11 Posted on: 10-07-08 11:19 AM last post previous post
Coding, file Invoices.pm, language file Invoices.pm. That's all.


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