Welcome Visitor, Please Login or Register Now Sunday, April 28, 2024 01:34 AM 
Forums Index > Mewsoft Products > Auctionawy > Error using auto installer
New Topic   New Reply
Search for:
Author Message
kingvalley kingvalley's personal page
Registered Member
Posts: 12 Display member's posts
Joined: 04-28-24 01:34 AM
Member Offline
View Member's Profile Send private message
 
Back to top
Error using auto installer Edit Delete Reply with quote Quote
First Post Posted on: 07-03-08 07:50 AM next post first post
I was trying to use the auto installer but got this error message.

The license number and domain name you entered for the selected product to install or upgrade are not in our database. If you have a licensed product and not yet assigned the license number or lost it you may contact the support to get your valid product license number. Your host information has been logged (152.163.101.9 ). An email alert has been sent to Mewsoft security departement with your information. Please do not try to abuse the system or your IP's will be banned forever from reaching our site.

I made sure I got the license # and the domain correct...Any idea what the problem is?....Thanks
mewsoft mewsoft's personal page
Administrator Team Member
Posts: 5381 Display member's posts
Joined: 04-28-24 01:34 AM
Location: knxoville, TN, USA
Member Offline
View Member's Profile Visit member's website Mewsoft Corporation Send private message ICQ Messenger: ICQ AIM Messenger: AIM YIM Messenger: Yahoo MSN Messenger: MSN
 
Back to top
Re: Error using auto installer Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 07-03-08 10:51 AM next post previous post
go to mewsoft.com site, click on "My Account" using your license number you can check and update your FTP info.

Mewsoft Support
www.mewsoft.com

kingvalley kingvalley's personal page
Registered Member
Posts: 12 Display member's posts
Joined: 04-28-24 01:34 AM
Member Offline
View Member's Profile Send private message
 
Back to top
Re: Error using auto installer Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 07-03-08 06:50 PM last post previous post
Ahmed,
I've done that and I think I have the domain the IP info correct but still getting the same error message. I sent you an email (support@mewsoft.com) with all the info I'm using to use the AUTO INSTALL program. Can you please look at it and see if you can figure out what what the problem is...By the way I'm using ONSMART which as I understand many here are using without issues. Thanks much.
Page 1 of 1
Go to page:

New Topic   New Reply Mark Unread
Jump to:  
Delete   Move     Lock   +Favorits   +Notify   Print