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Friday, April 26, 2024 08:43 PM |
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mohammed |
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Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Please, help me solving these issues |
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First Post Posted on: 08-06-15 03:33 PM |
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Hello,
Could you please help me solving the following issues:
1. I couldn't access the "Location Categories Manager" in the admin center. Whenever I try to access it, I got this message "Undefined subroutine &main::setCatsTable called at CategoriesAdmin.pm line 734."
2. The second issue: the seller and the buyers tools are not displayed in the veiw of some items. see the image.
3. The third issue: The time lift for items is not displayed in the item veiw. Instead the word "connecting" only is displayed.
see the second image. |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 2 Posted on: 08-06-15 05:27 PM |
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Thank you Dr Ahmed for your reply. I tried the location categroy and still getting same error message. Also, I have updated the templates but still got the same problem.
please help.
Thank you
Mohammed |
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mewsoft |
Administrator Team Member |
Posts: 5381 |
Joined: 04-26-24 08:43 PM |
Location: knxoville, TN, USA |
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Re: Please, help me solving these issues |
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Reply #: 3 Posted on: 08-06-15 05:39 PM |
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Hello Mohammed, I am sorry, I thought your have a premium upgrade service subscription, confused with another customer, Please use the liveupdate to download and extract the latest version then do Code Update. If you want to manually update, download auctionawy.zip then extract and update the code file: CategoriesAdmin.pm For the templates as advised before, when you get something wrong on a specific template of course due to your customization, just restore that template, if restoring the template did not fix the issue you will have to restore the language file. Thanks
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Mewsoft Support www.mewsoft.com
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 4 Posted on: 08-06-15 11:54 PM |
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Thank you Dr.Ahmed for the reply.
The Locatoin category has been solved by updating the CatrgoriesAdmin file.
For the item veiw, actualy the defualt language and the defualt theme has the same problems even I haven't changed anything on them. However, I have restored the template file of the item veiw and the all US-en language files and still have the same problmes.
Many thanks
Mohammed |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 6 Posted on: 08-07-15 11:18 AM |
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Thank you for your reply.
Actually I haven't changed anything in the js files. Anyway I have updated the js folder and still facing the problem. Note: this problem appears for some items only not all the items i.e. in some items there is no problem with the tools and the time left for the item.
Regards
Mohammed |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 8 Posted on: 08-11-15 03:13 PM |
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I have done this but still the same. |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 9 Posted on: 08-11-15 03:21 PM |
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I think that the problem is in the style.css file since when I deleted it, the tools were displayed but when I restored it they dissapear again. |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 10 Posted on: 08-15-15 06:58 AM |
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Please, help me solving this issue. |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 12 Posted on: 08-16-15 01:52 AM |
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I have done all what you told me and now I have reinstalled the software and the issue still there so I think the problem is in the original files.
Please advise.
Best regards
Moahmmed |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 14 Posted on: 08-16-15 03:49 PM |
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Thank you a lot Dr Ahmed. Removing the class="hidden" solves the problem. |
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mohammed |
Registered Member |
Posts: 42 |
Joined: 01-08-12 01:49 PM |
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Re: Please, help me solving these issues |
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Reply #: 15 Posted on: 08-16-15 04:45 PM |
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It seems that changing the class="hidden" into class="shown" gives better result rather than removing this class. |
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