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brucelu brucelu's personal page
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Featured Auctions at Homepage Edit Delete Reply with quote Quote
First Post Posted on: 06-10-08 04:51 PM next post first post
Hi,

I uploded 2 pictures for a auction. Picture shows up at Gallery section. But, at the "Featured Auctions" of homepage, it dosen't show the picuture.

Please advise how I can fix it. Here is my homepage:

http://www.mrmore.com/cgi-bin/auction/auction.cgi?Lang=English

Thanks a lot!
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Featured auctions does not display Edit Delete Reply with quote Quote
Reply #: 1 Posted on: 06-10-08 05:18 PM next post previous post
These are the rules to check in general, again:

1)-Post an auction with a gif file only and see if it works normal
2)-Post an auction with jpg file only, and see if it works normal

3)-If the gif only does not display the featured image, then you need
to check your gif2png program, ask your hosting to send you a copy of that file from your server and upload it to your cgi-bin/auction and change its permission to 755 (executable).

4)-Make sure the directories auctions/featured and auctions/featured1 exists and writables.

5)-Also make sure your html directory and URL are set in the admin->configuration

Thank you

Mewsoft Support
www.mewsoft.com
brucelu brucelu's personal page
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 2 Posted on: 06-10-08 05:36 PM next post previous post
I tested using GIF and JPG files separately and neither of them works. And I have checked directory and directory/url, they all exist.

I am requesting the file, gif2png program, from my hosting provider. When I receive it, I will follow your advice. Hopefully it will work.
brucelu brucelu's personal page
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 3 Posted on: 06-10-08 06:16 PM next post previous post
My hosting provider direct me to this page to download:

http://www.catb.org/~esr/gif2png/

Please help to let me know which one shall I download.

Thanks.
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 4 Posted on: 06-11-08 12:25 AM next post previous post
If both gif and jpg files does not work, then check your GD perl module, they may be installed a version that does not work with your server libs.

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brucelu brucelu's personal page
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 5 Posted on: 06-11-08 07:25 AM next post previous post
My hosting provider responds as follows.

[i:cdd79cd260]GD Support enabled
GD Version bundled (2.0.28 compatible)
FreeType Support enabled
FreeType Linkage with freetype
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

Please check out the version and GD support on the server, let us know
if you find any problems in it. You can check other lot of information
on installed modules in the http://www.comet.dnsprotect.com/phpinfo.php[/i:cdd79cd260]

I really don't know how to solve this problem. Please help. Thank you very much!

Bruce
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 6 Posted on: 06-11-08 12:41 PM next post previous post
Please check this post will help you:

http://www.mewsoft.com/forum/viewtopic.php?t=455

download this file, unzip and upload to your cgi-bin directory and call the file GD_Test.cgi from your browser and it will show your GD status. They may be installed GD support for PHP only.

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brucelu brucelu's personal page
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 7 Posted on: 06-11-08 03:54 PM next post previous post
Well, I test it and it does show problems. http://www.mrmore.com/cgi-bin/GD_Test.cgi

Now I am asking my hosting service provider if they can help to solve this problem ......... cry
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 8 Posted on: 06-11-08 04:04 PM next post previous post
Tell them to see this post as it is updated, it will help them:

http://www.mewsoft.com/forum/viewtopic.php?t=455

By the way, download again the GD_Test files it is updated also to show the GD installed version and PNG support.

Thanks

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brucelu brucelu's personal page
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the HTML editor Edit Delete Reply with quote Quote
Reply #: 9 Posted on: 06-11-08 04:28 PM next post previous post
Hi,

I use the HTML editor to edit "Terms of Use". It works fine under the editor. The fonts and style are all the same as defaut.

However, when I save the changes and check the webpage, the font and style all go wrong with differnt font and layout.

Is it normal? Is there any way to keep the defaut font and layout by simply modify some wording?

Thanks!
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the HTML editor Edit Delete Reply with quote Quote
Reply #: 10 Posted on: 06-11-08 04:33 PM next post previous post
Hi,

I use the HTML editor to edit "Terms of Use". It works fine under the editor. The fonts and style are all the same as defaut.

However, when I save the changes and check the webpage, the font and style all go wrong with differnt font and layout. http://www.mrmore.com/cgi-bin/auction/ms.cgi?action=Terms_of_Use&Lang=English

Is it normal? Is there any way to keep the defaut font and layout by simply modify some wording?

Thanks!
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 11 Posted on: 06-14-08 04:50 PM next post previous post
Hi,

My web hosting provider has followed your advice, http://www.mewsoft.com/forum/viewtopic.php?t=455

However, this problem still exists. My hosting provider responds as follows.

[i:700af1f786]We followed the instructions given by mewsoft and installed GD but
still the Featured list item is not showing up. However we tried the
GD_Test and found that GD is working fine, we ran the script from the
command line here is the out put:

===============================================================================
bash# perl GD_Test.cgi
Content-type: text/html

GD Module Version 2.19. Required 2.19 at least<br><br>

GIF Test <br>
----------------<br>
File: /home/goodii/public_html/cgi-bin/test.gif <br><br>

Trying to read the Gif graphics file with GD ...<br>
I can read Gif file<br>
<br>
Trying to create new Gif image <br>
I can create Gif images <br>
<br>
Trying to resize Gif image <br>
Done resizing.<br>
<br>
Trying to create Gif output file <br>
I can write output JPG images <br>
<br><br>

JPG Test <br>
----------------<br>
File: /home/goodii/public_html/cgi-bin/test.jpg <br><br>

Trying to read the Jpeg graphics file with GD ...<br>
I can read Jpeg file<br>
<br>
Trying to create new JPG image <br>
I can create JPG images <br>
<br>
Trying to resize JPG image <br>
Done resizing. <br>
<br>
Trying to create JPG output file <br>
I can write output JPG images <br>
<br><br>

PNG Test <br>
----------------<br>
File: /home/goodii/public_html/cgi-bin/test.jpg <br><br>

Trying to read the Png graphics file with GD ...<br>
I can not read Png file, aborting Png test: No such file or
directory<br>
<br><br>

Done...

bash#
==========================================================================================

As you can see it is able to work with jpeg files and is working fine.
Please give us the path for the image that is suppose to show up for
the Featured items place and we will try to figure out where the problem
is. [/i:700af1f786]

Please help how I shall do next. Thanks a lot!
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 12 Posted on: 06-14-08 07:12 PM next post previous post
Ask them to send you a copy of the file gif2png that exist on the server then upload it to your cgi-bin/auction in binary mode or let them just copy it to that directory.

Is the JPG working or not?

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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 13 Posted on: 06-18-08 07:45 AM next post previous post
Hi,

My hosting provider follow your instructions and replies as follows.
[i:d1df28fae2]
we ran the GD_Test.cgi on the server and here is the output
http://www.mrmore.com/output.html. The link to the image is not
correct as http://www.mrmore.com/auctions/upload/http: does not seem to point anywhere, please correct it in the settings of your webpage.[/i:d1df28fae2]

Please advise what I shall do next. Thanks a lot!
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 14 Posted on: 06-18-08 11:30 PM next post previous post
I went to your site, registered user mewsoft to test, found your sell page messed up totally, you either working on it or you need to restore it.

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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 15 Posted on: 06-19-08 05:38 PM next post previous post
Thanks very much for your test!

Does " restore" mean re-installation? Well, maybe it's the best way to do so. However, would it be possible to keep my current settings for this? By the way, I would clean up every file in my hosting account to make sure everything will go smoothly. As this installation was done by your help, I really don't know how to make it. Would it be possible for you to help one more time?

Thanks in advance!
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 16 Posted on: 06-19-08 09:35 PM next post previous post
NO, if I meant to restore the corrupted file, only the sell template (sell.html) in your templates directory.

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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 17 Posted on: 06-21-08 04:28 PM next post previous post
Please advise how to restore the sell page. Can I use your demo admin to restore it?

Thanks!
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 18 Posted on: 06-21-08 05:57 PM next post previous post
edited
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 19 Posted on: 06-26-08 07:12 AM next post previous post
Well, I copy the 'sell item page' from your demo admin. But, the problem still exists ...

Is there any other way to solve this problem? frown
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 20 Posted on: 06-26-08 02:51 PM next post previous post
I think maybe it's better to re-install the software at better hosting provider. Could I do this? Please advise how I can make it.

Thanks a lot!
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 21 Posted on: 06-26-08 04:04 PM next post previous post
Hi,
I don't know why do you think it is your hosting provider. Why?
I have the same problem, but the weird thing is that it happened suddenly, after i have changed edititem.html(I allready restore the file from MewSoft site still not working).
Another weird thing is that MewSoft Demo has the same problem whatch "Test item memo"....
Why did it worked perfectly 3 weeks ago ?
What can be done?

Thank's,

Auction Web
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 22 Posted on: 06-26-08 08:16 PM next post previous post
Check your config files for the path to your (html) image directory. Your missing image shows the same path that the Mewsoft demo does.

http://www.mrmore.com/auctions/upload/http:

http://www.mewsoft.com/auctions/upload/http:
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 23 Posted on: 06-26-08 08:35 PM next post previous post
Ahmed this is strange. When you click on Featured from the home page of your demo site those pictures that show up have a path of:

http://mewsoft.com/nas/featured/1101111080.jpg

Those that show a Red X have a path of:

http://www.mewsoft.com/auctions/upload/http:

Could this have something to do with the Secure Server Paths in the config file.

I noticed when I first set my site up when clicking different functions on the top navigation buttons I sometime got MyLogo and sometimes I got a Red X. When I changed my Secure Server Paths in config to the same thing as my regular cgi-bin and html paths the MyLogo image showed up for all the navigation buttons and I no longer got the Red X. .........
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Re: Featured Auctions at Homepage Edit Delete Reply with quote Quote
Reply #: 24 Posted on: 06-28-08 11:31 PM last post previous post
Hi,
I have weird problem:
If user sell an item and set it to be homepage featured then it's works correct(the picture display at homepage).
If user edit an item and set it to be homepage featured then it isn't works
correct(an X picture dispaly at homepage).
I don't know why?
May be some files damaged, and i should restore them but which files are involved with this problem?

Thank's,

Auction Web
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